Lesson 4: Leaders who don’t value change management have staff who suffer the most

I find it is no longer a battle to have budget for Change Management in a project like in the early years. I have spent a lot of time explaining and justifying the role and benefit of a Change Manager during my career but over time it has become easier. What I am focusing on… Read More Lesson 4: Leaders who don’t value change management have staff who suffer the most

Lesson 3: IT and the business can have conflicting priorities

I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6-part series diving into some consistent themes from engaging across many organisations and industries. For this lesson, let’s take a moment to consider some… Read More Lesson 3: IT and the business can have conflicting priorities

Lesson 2: IT support are not experts on M365 applications enabled

I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6 part series diving into some consistent themes from engaging across many organisations and industries. This lesson is focused on experiences I see in… Read More Lesson 2: IT support are not experts on M365 applications enabled

Lesson 1: The attitude of a decision maker can impact the entire platform experience

I have been consulting solely on Microsoft 365 technology for just over a decade. During a moment of recent reflection, I realised I have engaged with over 80 clients! It’s a great reminder of the range and number of organisations I have been deeply embedded in and supported through various stages of their Microsoft journey.… Read More Lesson 1: The attitude of a decision maker can impact the entire platform experience

We need to be talking more about neurodiversity in the workplace

A few weeks ago I met up with someone I have met through the Microsoft community for a coffee. During our discussion the conversation somehow shifted to me when she asked about my challenges as an autistic person, also known as someone with Asperger’s. I was completely comfortable and happy to dive into the discussion.… Read More We need to be talking more about neurodiversity in the workplace

How home-schooling in a pandemic is superior to workplace learning

As we urgently dive back into another lockdown in Victoria, Australia, our schools had about an hour’s notice to pivot and plan how to enable learning to continue next week with everyone suddenly at home. The fast response was to send kids home with their pencil cases, a pile of books and a journal. One… Read More How home-schooling in a pandemic is superior to workplace learning

External Sharing – it’s not just about documents!

As Microsoft 365 professionals we engage with many organisations across the year and see many challenges for staff or IT when it comes to collaborating with external parties. These might be roles like vendors, contractors, suppliers, or consultants. Essentially sharing a document to edit together, review a final draft or to receive something more formal… Read More External Sharing – it’s not just about documents!

Microsoft Teams – it’s time to get proactive!

This year has been massive for Microsoft Teams! Millions of new users relying on the application to keep employed during a global crisis. Of particular surprise, has been the amount of change, impact and pressure to learn on people that was met with reasonably low resistance. We work with multiple organisations who were taking time… Read More Microsoft Teams – it’s time to get proactive!