Lesson 5: Many staff are still struggling and it’s not recognised

I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6 part series diving into some consistent themes from engaging across many organisations and industries. As a consultant you engage with an organisation with… Read More Lesson 5: Many staff are still struggling and it’s not recognised

Lesson 4: Leaders who don’t value change management have staff who suffer the most

I find it is no longer a battle to have budget for Change Management in a project like in the early years. I have spent a lot of time explaining and justifying the role and benefit of a Change Manager during my career but over time it has become easier. What I am focusing on… Read More Lesson 4: Leaders who don’t value change management have staff who suffer the most

Microsoft Ignite Part 2: A Change Management and Adoption Perspective

During and post Ignite we have been hit with a tsunami of updates and information. I feel like now we are settling in the flood that remains and wading through information to understand what is relevant, what we need to get quickly across and how to find that detail. When attending this conference as a… Read More Microsoft Ignite Part 2: A Change Management and Adoption Perspective

To Whom It May Concern — Let’s talk about your WIIFM

Dear CIO, IT Manager, Project Manager, Business Decision Maker, Program Lead, I get increasingly frustrated with the way you try and sell or communicate your change to your people. Too often I see projects where the awareness communication or training for staff uses broad sweeping statements and descriptions that are your way of trying to… Read More To Whom It May Concern — Let’s talk about your WIIFM