We all work differently. We have different preferences of how we absorb information, learn new tools, or solve problems. The way we work varies according to our role, our responsibilities and the needs of what we need to achieve each working day. Some people prefer time to gather information, ponder ideas and consider all the… Read More Are modern tools the enemy of our focus?
I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6 part series diving into some consistent themes from engaging across many organisations and industries. As a consultant you engage with an organisation with… Read More Lesson 5: Many staff are still struggling and it’s not recognised
I find it is no longer a battle to have budget for Change Management in a project like in the early years. I have spent a lot of time explaining and justifying the role and benefit of a Change Manager during my career but over time it has become easier. What I am focusing on… Read More Lesson 4: Leaders who don’t value change management have staff who suffer the most
At any one time I am usually engaging with multiple organisations across their Microsoft 365 journey, delivering Change Management Strategy, and at times putting on the trainer hat to help drive knowledge and adoption. Here are some key things I found recently many people do not know and ask about. Enjoy! Removing the lobby from… Read More Microsoft Teams – 10 tips to start 2021!
I have been using Live Events in Microsoft Teams for over a year. Here are some key challenges I have encountered and some ways to reduce stress when kicking off or running events. Avoid attendee confusion when starting your event I learnt very quickly some of the possible confusion as an event starts, and how… Read More Microsoft Teams Live Events – Key Lessons Learned
Have you stopped to think about it? What do you think is actually hindering greater adoption of Microsoft 365 across your organisation? No doubt your answer will be to do with the people, or technical issues. Like with many projects, when implementing Office 365 during the early stages we would review impact across people, process… Read More Microsoft 365 Adoption Blockers
Excited about new features coming to Microsoft Teams? There was certainly a lot of hype during , and post, Microsoft Ignite. While reviewing some of the new features announced at Ignite I came across some older content with tips and some suggested features of Microsoft Teams. As I clicked through I realised that there were a… Read More Less commonly used features in Microsoft Teams
During and post Ignite we have been hit with a tsunami of updates and information. I feel like now we are settling in the flood that remains and wading through information to understand what is relevant, what we need to get quickly across and how to find that detail. When attending this conference as a… Read More Microsoft Ignite Part 2: A Change Management and Adoption Perspective
There is so much discussion and focus on Microsoft Teams which is no surprise with the number of organisations globally that will be not only enabling the platform, but also preparing for the move from Skype for Business. Strategies for Microsoft Teams ranges from ‘turn it all on’ to strict governance and detailed strategy. It… Read More Tips for Success with Microsoft Teams
Dear CIO, IT Manager, Project Manager, Business Decision Maker, Program Lead, I get increasingly frustrated with the way you try and sell or communicate your change to your people. Too often I see projects where the awareness communication or training for staff uses broad sweeping statements and descriptions that are your way of trying to… Read More To Whom It May Concern — Let’s talk about your WIIFM