I’ve been doing a lot of work lately reviewing Microsoft 365 learning programmes at work, and experiencing learning Claude for my own curiosity. Videos, activities, the whole journey from “what even is AI or LLM” through to “here’s how to build a Skill or work with Agents.” And while mapping out the activities this week,… Read More Why I care about learning theory when designing M365 adoption
A month ago, I was given access to Claude at work. To help prepare for further roll out, client work, and grow my understanding of AI in general, I made a deliberate decision: I was going to use Claude properly. Not just dabble. Not just throw it the occasional prompt and see what came back.… Read More Month 1 with Claude: From Curious Click to Skill Builder
The Technology Acceptance Model, or TAM, is basically a way to figure out why people decide to use (or not use) new technology at work. It was created back in 1989 by Davis, and it boils down to two big questions: “Will this help me do my job better?” (that’s perceived usefulness) and “Is this… Read More What is the Technology Acceptance Model (TAM) and how could it help you?