I was at the Digital Workplace Conference in Melbourne last week and kept hearing people talk about Skills in Copilot Cowork. It stopped me in my tracks. Not because the concept was unfamiliar, but because I’ve spent the last couple of months exploring and building Skills in Claude. And suddenly the same word was being… Read More Same word. Two very different things. My confusion with ‘Skills’ in AI
A month ago, I was given access to Claude at work. To help prepare for further roll out, client work, and grow my understanding of AI in general, I made a deliberate decision: I was going to use Claude properly. Not just dabble. Not just throw it the occasional prompt and see what came back.… Read More Month 1 with Claude: From Curious Click to Skill Builder
Organisations aren’t short on technology. We have collaboration platforms, analytics tools, automation, AI copilots, and more “productivity” features than most people know what to do with. Yet despite the constant investment, many teams still default to old habits, shadow systems, or partial use of the tools designed to help them work better. This isn’t a… Read More Why Employee Engagement Is the Missing Link in Technology Adoption
I feel like I’ve been going on about Executive Functions for years. Probably because I have been a wee bit obsessed for quite a while. In fact it has been many years since I first did a conference presentation about this topic – connecting it to neurodivergence and productivity. What are Executive Functions? Executive Function… Read More How educating clients about Executive Functions improves their daily life
This blog is long overdue. I have been using Copilot for a while and it has become part of my work, but am yet to share. This is partly because there is a lot of content out there already. I don’t tend to create just for the sake of it. But a recent conversation with… Read More My top 4 Copilot use cases
Research has dived into and informed us of the value of socio- cultural theory when it comes to workplace learning for many years. Sociocultural theory focuses on how mentors and peers influence individual learning, but also on how cultural beliefs and attitudes affect how learning takes place. In the workplace we can utilise the ideas to… Read More How social is your learning?
When it comes to driving the use of technology and increasing user adoption of products or features, at times it is the learning content that can let a project down. Frameworks like ADKAR have been utilised for many years, with a lot of work put into Awareness and Desire. In a workplace change or training… Read More Authentic = Effective = Adoption
Over the last few years I moved my consulting from a 100% focus on Microsoft 365 apps and services to learning and strategy for any technology. I’ve worked with custom software across multiple industries and teams, strategy for new products, and working with clients to boost productivity in general. This week, I stepped back into… Read More Today I felt incompetent, and it was so good for me!
During and post Ignite we have been hit with a tsunami of updates and information. I feel like now we are settling in the flood that remains and wading through information to understand what is relevant, what we need to get quickly across and how to find that detail. When attending this conference as a… Read More Microsoft Ignite Part 2: A Change Management and Adoption Perspective
There is so much discussion and focus on Microsoft Teams which is no surprise with the number of organisations globally that will be not only enabling the platform, but also preparing for the move from Skype for Business. Strategies for Microsoft Teams ranges from ‘turn it all on’ to strict governance and detailed strategy. It… Read More Tips for Success with Microsoft Teams