When it comes to driving the use of technology and increasing user adoption of products or features, at times it is the learning content that can let a project down. Frameworks like ADKAR have been utilised for many years, with a lot of work put into Awareness and Desire. In a workplace change or training… Read More Authentic = Effective = Adoption
A major challenge we face when it comes to the technology we use every day in the workplace is keeping across the ongoing updates while over time also evaluating and enhancing how it fits into the ways of working across an organisation. Constant change has been the unfortunate new norm for many years now. It… Read More 4 Tips for Effective Workplace Learning
Over the last few years I moved my consulting from a 100% focus on Microsoft 365 apps and services to learning and strategy for any technology. I’ve worked with custom software across multiple industries and teams, strategy for new products, and working with clients to boost productivity in general. This week, I stepped back into… Read More Today I felt incompetent, and it was so good for me!
I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6 part series diving into some consistent themes from engaging across many organisations and industries. As a consultant you engage with an organisation with… Read More Lesson 5: Many staff are still struggling and it’s not recognised