Month two with Claude (and Copilot): the day I built a coach as a Copilot Agent

Last month I wrote about my first experiences with Claude. I ended that post promising month two would get more interesting. Oh, it did. This month I set myself a comparison activity. I’d already built a personal coaching companion as a Skill in Claude, just as a side project. A test case. Now I wanted… Read More Month two with Claude (and Copilot): the day I built a coach as a Copilot Agent

Better prompts, better results: why I’m using two frameworks instead of one

I co-facilitated a session recently introducing Copilot in which we discussed writing better prompts, along with the value of sticking to a framework such as the GCES framework — Goal, Context, Expectations, Source. It’s a structure I use constantly. It’s simple, it’s quick, and it gets you usable output in a hurry. But a few… Read More Better prompts, better results: why I’m using two frameworks instead of one

Why Employee Engagement Is the Missing Link in Technology Adoption

Organisations aren’t short on technology. We have collaboration platforms, analytics tools, automation, AI copilots, and more “productivity” features than most people know what to do with. Yet despite the constant investment, many teams still default to old habits, shadow systems, or partial use of the tools designed to help them work better. This isn’t a… Read More Why Employee Engagement Is the Missing Link in Technology Adoption