I was at the Digital Workplace Conference in Melbourne last week and kept hearing people talk about Skills in Copilot Cowork. It stopped me in my tracks. Not because the concept was unfamiliar, but because I’ve spent the last couple of months exploring and building Skills in Claude. And suddenly the same word was being… Read More Same word. Two very different things. My confusion with ‘Skills’ in AI
Last week was a big one.I moved through analysis, content, ideation… the kind of work that would normally take me days of circling, drafting, second guessing. By Friday I realised I’d pushed through what would usually be a week, or even a month. And instead of feeling proud, I felt… off. Not tired in a… Read More AI overwhelm: when the pace feels… off
Last month I wrote about my first experiences with Claude. I ended that post promising month two would get more interesting. Oh, it did. This month I set myself a comparison activity. I’d already built a personal coaching companion as a Skill in Claude, just as a side project. A test case. Now I wanted… Read More Month two with Claude (and Copilot): the day I built a coach as a Copilot Agent
I co-facilitated a session recently introducing Copilot in which we discussed writing better prompts, along with the value of sticking to a framework such as the GCES framework — Goal, Context, Expectations, Source. It’s a structure I use constantly. It’s simple, it’s quick, and it gets you usable output in a hurry. But a few… Read More Better prompts, better results: why I’m using two frameworks instead of one
A month ago, I was given access to Claude at work. To help prepare for further roll out, client work, and grow my understanding of AI in general, I made a deliberate decision: I was going to use Claude properly. Not just dabble. Not just throw it the occasional prompt and see what came back.… Read More Month 1 with Claude: From Curious Click to Skill Builder
Organisations aren’t short on technology. We have collaboration platforms, analytics tools, automation, AI copilots, and more “productivity” features than most people know what to do with. Yet despite the constant investment, many teams still default to old habits, shadow systems, or partial use of the tools designed to help them work better. This isn’t a… Read More Why Employee Engagement Is the Missing Link in Technology Adoption