Access is not interaction: why so much “engaging” learning leaves us flat

I went to a webinar last week with my glasses on and coffee ready. That detail matters, because it tells you exactly where my head was.I’d read the post advertising it. The facilitator was talked up, the topic was one I care about, and I really felt it was going to be useful and interesting.So… Read More Access is not interaction: why so much “engaging” learning leaves us flat

What Hope Do We Have? Some Thinking on Learning, Technology Adoption, and the Science of Forgetting

I wear bifocals all day, every day. They are, quite literally, the thing that lets me see clearly. And yet at least once a day, I take them off for some perfectly sensible reason – cooking something steamy, wiping my eyes, no idea really – and a few minutes later I genuinely could not tell… Read More What Hope Do We Have? Some Thinking on Learning, Technology Adoption, and the Science of Forgetting

Why I care about learning theory when designing M365 adoption

I’ve been doing a lot of work lately reviewing Microsoft 365 learning programmes at work, and experiencing learning Claude for my own curiosity. Videos, activities, the whole journey from “what even is AI or LLM” through to “here’s how to build a Skill or work with Agents.” And while mapping out the activities this week,… Read More Why I care about learning theory when designing M365 adoption