We had to replace our oven a few months ago. Not a choice, really, the old one gave up, and I am a mad baker so cannot live without an oven. The new oven is a marvel. We didn’t spend top dollar, but just being modern it has touchscreen and some cool features. An air… Read More Bake, 180, Done: Why Rolling Out AI Isn’t Rolling Out Software
There’s a particular kind of optimism that comes with assigning someone a self-paced online course. From an organisational perspective it feels considerate. People can do it in their own time. There’s no scheduling pressure, no room to book, no calendar clash to navigate. It’s flexible, accessible, and respects people’s autonomy. And yet, if you’ve ever… Read More Self-paced doesn’t mean lower effort: the cognitive load of online learning
Over the last few years I moved my consulting from a 100% focus on Microsoft 365 apps and services to learning and strategy for any technology. I’ve worked with custom software across multiple industries and teams, strategy for new products, and working with clients to boost productivity in general. This week, I stepped back into… Read More Today I felt incompetent, and it was so good for me!
Yep. I’d say it’s heading towards love. It’s been a few months since I explored using Loop for a team meeting, and it’s amazing to see how it has become a go-to. Here are some of the example use cases from my workplace: Brainstorming in chat with a colleague The Project Manager and I are… Read More Falling in Love With Microsoft Loop
Recently I have started building some new habits and understanding how I can be a stronger ally when it comes to disability and accessibility needs in the workplace. In doing so, I discovered a few things we can all do across our working day to drive inclusion with our work. The detail I have captured… Read More Be more inclusive every day with these key Microsoft features
I have been consulting solely on Microsoft 365 technology for just over a decade. I reflected on this recently and realised I have engaged with over 80 clients. This is a 6 part series diving into some consistent themes from engaging across many organisations and industries. As a consultant you engage with an organisation with… Read More Lesson 5: Many staff are still struggling and it’s not recognised
I find it is no longer a battle to have budget for Change Management in a project like in the early years. I have spent a lot of time explaining and justifying the role and benefit of a Change Manager during my career but over time it has become easier. What I am focusing on… Read More Lesson 4: Leaders who don’t value change management have staff who suffer the most
I have been consulting solely on Microsoft 365 technology for just over a decade. During a moment of recent reflection, I realised I have engaged with over 80 clients! It’s a great reminder of the range and number of organisations I have been deeply embedded in and supported through various stages of their Microsoft journey.… Read More Lesson 1: The attitude of a decision maker can impact the entire platform experience
When we were all thrust into remote working as this crisis ramped up, many employers had concerns of reduced productivity while their staff were at home. The reality of this has been a substantial risk of employee burn-out. The lines have been blurred between work and home life, for many people an increase in work… Read More Use Microsoft 365 To Help Reduce Employee Burn-out
For many of us, our jobs have had to make a dramatic shift of focus in the last 2 weeks alone. And I am not talking about having to suddenly work from home. What I am referring to is a shift of current priorities. As an example, I am working with multiple organisations who were… Read More Supporting technical change or challenges during a crisis