I co-facilitated a session recently introducing Copilot in which we discussed writing better prompts, along with the value of sticking to a framework such as the GCES framework — Goal, Context, Expectations, Source. It’s a structure I use constantly. It’s simple, it’s quick, and it gets you usable output in a hurry. But a few… Read More Better prompts, better results: why I’m using two frameworks instead of one
A month ago, I was given access to Claude at work. To help prepare for further roll out, client work, and grow my understanding of AI in general, I made a deliberate decision: I was going to use Claude properly. Not just dabble. Not just throw it the occasional prompt and see what came back.… Read More Month 1 with Claude: From Curious Click to Skill Builder
Organisations aren’t short on technology. We have collaboration platforms, analytics tools, automation, AI copilots, and more “productivity” features than most people know what to do with. Yet despite the constant investment, many teams still default to old habits, shadow systems, or partial use of the tools designed to help them work better. This isn’t a… Read More Why Employee Engagement Is the Missing Link in Technology Adoption