When it comes to driving the use of technology and increasing user adoption of products or features, at times it is the learning content that can let a project down. Frameworks like ADKAR have been utilised for many years, with a lot of work put into Awareness and Desire. In a workplace change or training… Read More Authentic = Effective = Adoption
A major challenge we face when it comes to the technology we use every day in the workplace is keeping across the ongoing updates while over time also evaluating and enhancing how it fits into the ways of working across an organisation. Constant change has been the unfortunate new norm for many years now. It… Read More 4 Tips for Effective Workplace Learning
Do an online search containing the words autism and suicide and the results may shock you. It isn’t something that many people probably spend much time thinking about, but to those who are autistic, or have an autistic person in their life, the mental health challenges and suicide risk is a scary reality in the… Read More The harsh reality of suicide risk and autism
Over the last few years I moved my consulting from a 100% focus on Microsoft 365 apps and services to learning and strategy for any technology. I’ve worked with custom software across multiple industries and teams, strategy for new products, and working with clients to boost productivity in general. This week, I stepped back into… Read More Today I felt incompetent, and it was so good for me!
I feel like everyone is talking about ADHD. There is certainly a spike at present, being ADHD awareness month, but also because lately I have been following many people online who are increasing public dialogue and sharing experiences. I am definitely aware that I am kind of in a bubble of neurodiversity – actively seeking… Read More 4 things many people don’t know about ADHD
What do you think of when you find out someone is autistic? Pause for a moment and catch yourself in those immediate thoughts. Do you know any autistic friends, family members, colleagues, or even characters in a movie or TV show? A few years ago the response would often be referencing Big Bang Theory or… Read More The long road for autism awareness to acceptance
Why am I talking about document collaboration, and features that have been around for years? Well, sharing and managing access to documents in a cloud library, along with how to effectively collaborate on them, is probably the learning that in many organisations requires the most focus. This comes back to the effectiveness of original training.… Read More 6 Tips For Better Document Collaboration
Yep. I’d say it’s heading towards love. It’s been a few months since I explored using Loop for a team meeting, and it’s amazing to see how it has become a go-to. Here are some of the example use cases from my workplace: Brainstorming in chat with a colleague The Project Manager and I are… Read More Falling in Love With Microsoft Loop
Over 1 billion people in the world have a disability, many needing assistive technology but only 1 in 10 have access to the products they need. And the needs are not just people with a permanent disability – it can be short term/ temporary or situational. The classic example is: Permanent – a person with… Read More Accessible documents: 2 things you should ask yourself
This week there was a global outage. Not the full Teams application, but features across it. Some people may not have noticed. Some had a major impact. Chat was a no-no. Not at all working. There were issues with calls and call queues. And for those users who thought “I’ll do a restart and see… Read More Key skills for coping in a Teams outage